Comments on: Cancelling an online account

By: HD 720p

HD 720p — Sat, 26 Dec 2009 03:23:07 +0000

thanks for the great content posted here will always be visiting your blog

By: djsteen

djsteen — Sun, 06 Dec 2009 13:22:33 +0000

Hey Motionbox CS,

I didn't have a premium account on Viddyou. I was basically saying it's good that I could transfer my videos over to Motionbox. I only had a couple of videos on Viddyou, so it wasn't a big deal.

And, for example, if Viddyou just closed down without being acquired, then I would have expected to be able to download my videos regardless if I had a premium account or not. That's just my perspective as a consumer.

By: Motionbox CS

Motionbox CS — Mon, 30 Nov 2009 13:38:50 +0000

Hi Derek,

We've come across your feedback here and wanted to say that if you had a Premium account with Viddyou, you should also now have a transferred Premium account with Motionbox too. If so, you do have the option to download any or all of your videos back to your computer from Motionbox.

Hope this helps a bit - we can understand wanting to hold on to all of your video memories!

Kindly,
Motionbox CS